Saturday, June 8, 2013

Knowing your clients

Demanding
Influential
Steady
Compliant
Angry client
Complaining client

What do they actually want? What do they expect? Why must they complain?What should we do to overcome the situation? Good approach and communicate politely with your customers may enhance  your delivery service satisfaction.Your success depends on your excellence work.Clients can help grow or destroy your potential. Treat them nicely they will listened to you. We can make a difference.

 
Do reflection
Principal SMKSB@STAR
Sunday 9 June 2013.


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